1. Information We Collect

We may collect account details, billing information, support communications, service usage data, IP addresses, browser information, and technical logs required to provide and secure our services.

2. How We Use Data
  • To create and manage customer accounts.
  • To provision hosting, domain, SSL, and related services.
  • To process payments, invoices, renewals, and refunds.
  • To provide customer support and service notifications.
  • To prevent fraud, abuse, phishing, and security incidents.
3. Cookies
4. Sharing of Data

We may share data with payment providers, domain registries and registrars, infrastructure partners, customer support tools, and public authorities where required by law or necessary to provide the ordered service.

5. Domain Registration Data

When you register or renew a domain, some registrant or contact information may be transferred to registries, registrars, or published in WHOIS or similar databases where required by the applicable domain rules.

6. Data Retention

We retain personal data for as long as necessary to provide services, comply with accounting and legal obligations, resolve disputes, and protect the security of our systems and customers.

7. Data Security

We use reasonable technical and organizational safeguards to protect personal data from unauthorized access, alteration, disclosure, or destruction. No method of transmission or storage is completely risk-free.

8. Your Rights

Subject to applicable law, you may request access to, correction of, or deletion of your personal data, or object to certain processing activities. Some requests may affect our ability to continue providing services.

9. Contact

For privacy-related requests, please contact us via Contact or email company@itpromhost.com.

10. Full Legal Text

A more detailed version of personal data and privacy provisions remains available on the Documents page.